Question 1

What exactly does NovaStack AI do?

Accepted Answer

We design and build premium websites, custom web applications, brand identities and intelligent AI agents that handle support, sales and bookings for modern businesses.

Question 2

Which countries do you work with?

Accepted Answer

We work with clients across the UAE, Saudi Arabia, the United States, the United Kingdom, Canada and Australia, and we align our schedule with your timezone.

Question 3

How long does a website take?

Accepted Answer

A landing page takes 5–7 days, most business websites 2–4 weeks, and larger platforms 6–10 weeks depending on scope and content readiness.

Question 4

How long does an AI agent take?

Accepted Answer

A production-ready chatbot or WhatsApp agent typically launches in 7–14 days once we have your knowledge base and access.

Question 5

What does an AI agent actually do for my business?

Accepted Answer

It answers customer questions 24/7, qualifies leads, books appointments, takes orders, follows up automatically and hands off to your team with full context.

Question 6

Do you work with my industry?

Accepted Answer

Yes. We regularly deliver for restaurants, hotels, real estate, clinics, gyms, salons, e-commerce, logistics, law, finance, education, construction and corporate groups.

Question 7

How much does a project cost?

Accepted Answer

Websites start at $899, growth packages at $2,499, and AI-driven builds at $5,900. Enterprise work is quoted after a discovery call.

Question 8

Do you offer payment plans?

Accepted Answer

Yes. Most projects run on a 50% start / 50% delivery split, and longer engagements can be scheduled in monthly milestones.

Question 9

Will my website rank on Google?

Accepted Answer

We build with clean semantic markup, schema, fast Core Web Vitals, sitemaps and keyword-aligned copy. Ongoing SEO retainers are available for competitive markets.

Question 10

Is the website mobile responsive?

Accepted Answer

Every build is mobile-first and tested across real phones, tablets and desktops before launch.

Question 11

Do you provide content and copywriting?

Accepted Answer

Yes. Professional copywriting is included in Professional plans and above, and available as an add-on for Starter.

Question 12

Can you redesign my existing website?

Accepted Answer

Absolutely. We audit your current site, keep what performs, and rebuild the rest on a modern, faster foundation without losing SEO equity.

Question 13

Which technologies do you use?

Accepted Answer

Modern React-based frontends, edge hosting, headless CMS options, secure APIs and current-generation AI models with retrieval over your own content.

Question 14

Who owns the code and design?

Accepted Answer

You do. On final payment, full ownership of the code, design files and accounts transfers to your business.

Question 15

Can the AI agent speak Arabic?

Accepted Answer

Yes. Our agents handle Arabic, English and 40+ other languages, and automatically reply in the customer's language.

Question 16

Can you integrate with our CRM and tools?

Accepted Answer

We integrate with HubSpot, Salesforce, Zoho, Google Calendar, Stripe, WhatsApp Business, email platforms and custom internal systems.

Question 17

How do you handle data security?

Accepted Answer

SSL everywhere, hardened headers, least-privilege access, encrypted secrets and no training of public models on your private data.

Question 18

What support do you provide after launch?

Accepted Answer

Every plan includes a support window, and we offer monthly care plans covering monitoring, updates, backups and improvements.

Question 19

Do you offer maintenance plans?

Accepted Answer

Yes. Care plans start from $149/month and include updates, security patches, performance checks and a monthly change allowance.

Question 20

How do we get started?

Accepted Answer

Book a free consultation. We review your goals, recommend a scope, and send a fixed proposal with timeline and pricing within 48 hours.